Welcome to the Slevara LLC FAQ section! We have collected some frequently asked questions about our bedding and the shopping process, so please feel free to contact us if you have additional questions.

  1. How do I place an order?
    You can browse the products on our website, select the products you would like to purchase, and click the “Add to Cart” button. Once you are done, you can go to the shopping cart and follow the prompts to enter your shipping address and payment information to submit your order.
  2. Can I change or cancel my order?
    If you wish to change or cancel your order, please contact our customer service team (slevarasleep.com) as soon as possible. We will do our best to accommodate your request, but please be aware that orders may not be modified or cancelled once they have been processed.
  3. How do I track my order?
    Once your order is shipped, you will receive an email with a tracking number. You can track the status of your order through the logistics company’s website.
  4. What payment methods do you offer?
    We accept a variety of payment methods, including credit cards (Visa, Mastercard, American Express, Discover), debit cards, and PayPal. All transactions are processed through a secure payment gateway.
  5. Is there a warranty on my item?
    Our products do not come with a factory warranty, but we ensure that the products are in good condition upon delivery. If the item you received is defective, please contact us within 48 hours of receipt and we will provide you with a replacement.
  6. What is the return policy?
    You can request a return within 30 days of receiving the item. The product must be in unused condition with original tags and packaging. Please review our Return and Refund Policy for details.
  7. How much is the shipping cost?
    Shipping costs depend on your shipping address and the shipping method you choose. We will display the specific shipping costs during checkout, and you can also select different shipping options.
  8. Do you ship internationally?
    We ship internationally.
  9. Are the materials of Slevara LLC’s products safe?
    We value the safety and comfort of our products, and all bedding products are made of high-quality, harmless materials designed to provide you with a comfortable sleeping experience. Please review each product page for specific material information.

If your question is not answered above, please do not hesitate to contact us, we will be happy to help you!