Thank you for choosing Slevara LLC, we want you to be satisfied with your bedding purchase! If you are not completely satisfied with your purchase, our refund and return policy will protect you.

Return Policy

  1. Return Period
    Customers have 30 days from the date of receipt to submit a return request. No refund will be given for items returned after 30 days.
  2. Return Conditions
    Items must be unused, unwashed, and with original tags and packaging.
    Please ensure that the item is undamaged and in the same condition as when you purchased it.
  3. Return Process
    Please contact our customer service team at yevgeniymogil@slevarasleep.com or call (737) 577-8460 and provide your order number and reason for return.
    Our customer service will provide you with a return address and further instructions.
  4. Shipping Costs
    Return shipping costs are usually borne by the customer unless we sent the wrong item or the item is defective.
    We recommend using a trackable shipping method and keeping proof of mailing in case the item is lost during the return process.

Refund Policy

  1. Refund Processing
    We will process your refund as soon as possible after receiving the returned item and confirming its status. Refunds will be made to your original payment method.
  2. Refund Time
    Refund processing usually takes 3-5 business days, please note that bank processing time may vary.
  3. Abnormal Situations
    If your refund does not arrive on time, please check your bank account or contact your credit card company. If you still have questions, please contact our customer service team.

After-Sales Support
If the item you received is defective or damaged, please contact us within 48 hours of receipt so that we can resolve the issue for you as soon as possible.

Thank you for choosing Slevara LLC. We value customer satisfaction and will do our best to help you. If you have any other questions, please feel free to contact us!